Behavior analysis (BA) services are highly structured interventions, strategies, and approaches provided to decrease maladaptive behaviors and increase or reinforce appropriate behaviors. More information, including fact sheets and videos, is located on the Behavior Analyst Certification Board’s website.
Up-to-date information regarding Florida Medicaid behavior analysis service can be found here. Providers can also signup receive to provider alerts by registering at
https://ahca.myflorida.com/Medicaid/alerts/alerts.shtml.
Topic | Information |
Behavior Analysis providers must have a National Provider Identified (NPI) | All rendering, ordering, prescribing, or attending providers enrolled in Florida Medicaid must have a National Provider Identifier (NPI) on file with the Agency to comply with federal requirements. This includes all Medicaid-enrolled behavior analysis providers, provider type 39, and type 39 specialties – lead analysts (specialty type 392), assistant behavior analysts (specialty type 391), registered behavior technicians (specialty type 390), and behavior analysis groups (specialty type 393).
Claims submitted without necessary rendering, billing, and referring providers’ NPIs will deny starting July 1, 2022. |
Fee Schedule Transition to Current Procedural Terminology (CPT) Codes |
The Agency is converting the Behavior Analysis fee schedule from its current Healthcare Common Procedure Coding System (HCPCS) Level III code structure to the American Medical Association (AMA) Behavior Analysis Current Procedural Terminology (CPT) code structure.
The Agency is working with eQHealth Solutions to ensure a smooth prior authorization and billing conversion to the new codes.
If you have questions regarding the behavior analysis prior authorization process, contact eQHealth Solutions via email at pr@eqhs.com or call 855-440-3747. For other behavior analysis questions, please contact BAComments@ahca.myflorida.com. |
Behavior Analysis Coverage Policy | The Agency is preparing a BA Services Coverage Policy update to coincide with the adoption of the CPT-based fee schedule.
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Moratorium | The Agency for Health Care Administration (Agency) has extended the temporary moratorium on enrollment of new BA group providers and individual providers practicing independent of a group in Miami-Dade and Broward counties for an additional six months through November 13, 2022. During this extension, the Agency will make operational and systematic updates to allow enrollment to begin at the expiration of this moratorium. The goal of the extended, temporary moratorium is to fight fraud and safeguard taxpayer dollars, while ensuring patient access to care. Authority to impose a moratorium was included in the Affordable Care Act, and the Agency, with the approval of the Centers for Medicare and Medicaid Services, is exercising that authority. What is New: BA group providers in Miami-Dade and Broward may apply to enroll if they are seeking to enroll as the result of a documented change of ownership (CHOW) of a Medicaid enrolled behavior analysis group, as defined in section 408.803, Florida Statutes, if they meet all the following criteria:
Providers that meet the three requirements above must do the following: (1) The purchasing BA group provider and the existing BA group must notice the Agency and complete the formal Florida Medicaid CHOW process. Information on the CHOW process is on the Agency’s new CHOW resource page, found here.
(2) The purchasing provider must provide proof of an enforceable bond in an amount equal to that which the selling provider has been reimbursed by the Medicaid program since the selling provider’s initial enrollment date. The purpose of the bond is to cover any overpayments the Agency may identify through an audit of the selling provider.
For questions related to this alert, or for assistance with provider enrollment, please call the Florida Medicaid Provider Enrollment Contact Center at 1-800-289-7799, Option 4. Link to the Florida Medicaid Health Care Alert, May 13, 2022, can be found here. |
Multidisciplinary Team (MDT) | MDT Updates: Provides information to behavior analysis providers in Regions 4 and 7 The Agency directed eQHealth Solutions, Inc. to implement a multidisciplinary team approach to reviewing prior authorization requests for behavior analysis services in Regions 4 and 7, as a pilot, beginning July 1, 2019. As a part of the MDT review process, all requests for more than 20 hours per week must undergo a telephone or face-to-face staffing to ensure the child is receiving all necessary services and supports. While this approach has proven valuable in obtaining additional information about the needs of the child, the Agency has identified opportunities to streamline and expedite the process, while continuing to engage providers and parents. Effective immediately, the Agency will limit the circumstances in which an MDT meeting is needed, as follows:
eQHealth will only initiate MDT meetings in cases where convening treatment providers may be of benefit in maximizing the treatment outcomes, particularly where progress has stalled or regressed over several review periods. It is of chief importance to us to solicit input from parents prior to making a service authorization decision, so eQHealth will continue to contact the child’s parent/guardian prior to completing the review to collect information and to discuss any additional needs that may have arisen. For more information, please visit the eQHealth Training Resources page. |
Electronic Visit Verification |
Suspending Electronic Visit Verification for Behavior Analysis Services (EVV) Florida Medicaid suspended Electronic Visit Verification for Behavior Analysis Services effective February 5, 2022. This announcement comes following the Agency’s November 10, 2021 provider alert which announced that the Agency will transition to the American Medical Association (AMA) Behavior Analysis Current Procedural Terminology (CPT) code structure on July 1, 2022. Training and Contact Information Training on the use of the secure Web Portal is located on the Florida Medicaid Public Web Portal at:
https://portal.flmmis.com/FLPublic/Provider_ProviderServices/ You may also contact the Provider Services main telephone line at 1-800-289-7799 and select Option 7: Provider Services Contact Center and Field Services Representatives. Additional Information A link to a list of questions and answers can be found on the Agency’s website under Helpful Information and Presentations below. If providers would like to retain their historical EVV data, step by step instructions are provided in a new Netsmart Data Export User Guide. The User Guide contains screenshots of step by step instructions for the following items:
Please click here to review the Netsmart Data Export User Guide Additionally, an accompanying training video has been made available to Providers and can be accessed via the following link: https://4tellus.com/ahca-ba-training-resources/#tutorials All materials listed above are also stored on the Netsmart AHCA BA EVV website at the following link: https://4tellus.com//ahca-ba-training-resources/. |
Topic | Date and Time | Link |
eQHealth Solutions' Multidisciplinary Trainings | Recurring | Register for these trainings on eQHealth Solutions' website: http://fl.eqhs.org/ProviderResources/Registerforawebinar.aspx |
Subject | Resource |
July 29, 2022 BA Fee Schedule Training | Webinar Recording |
Behavior Analysis Provider Enrollment (May 2019) | Presentation: Enrolling as a Florida Medicaid Behavior Analysis Provider Webinar Recording: Enrolling as a Florida Medicaid Behavior Analysis Provider |
Behavior Analysis Provider Enrollment (April 2019) | Medicaid Behavior Analysis (Provider Type 39) Enrollment Webinar |
eQHealth Solutions now makes all new determinations for Behavior Analysis (BA) services. This is the company that decides if your child needs BA services. When a decision is made, eQHealth will send you a letter. The following questions provide additional information:
1. What are Behavior Analysis (BA) Services?
Behavior analysis services provide a way for a person to reduce unwanted behaviors and increase desired behaviors.
2. Who can receive Behavior Analysis Services?
Behavior Analysis services are provided to all eligible Florida Medicaid recipients under the age of 21 years requiring medically necessary BA services.
3. Who is eQHealth?
eQHealth Solutions is the company that will begin reviewing all requests for BA services covered under Florida Medicaid.
4. How do I find a provider?
A link to BA service providers can be found on the Agency’s Recipient Support webpage under Additional Reference Information.
5. What are the steps I take to get BA services?
Step 1: Go to your doctor and get a written order for BA services.
Step 2: Find a provider (see question 4 above)
Step 3: The BA provider will send a request for BA services to eQHealth for review.
Step 4: eQHealth has professionals that will review the information your provider submits.
Step 5: You will get a letter in the mail letting you know the outcome.
6. Who can I contact if I have more questions?
Please call the Medicaid helpline at 1-877-254-1055, if you have more questions.
7. Who can I contact if I am having issues with receiving BA services?
Please contact the Medicaid helpline at 1-877-254-1055 to report those issues.
8. What is a prior authorization number?
A prior authorization number is a number that is 10 digits long, has no hyphens, and begins with “5.”
To obtain approval for Behavior Analysis services, providers must submit all new authorization requests to eQHealth Solutions, the Agency’s contracted Quality Improvement Organization for this service. For further information, please reference the following FAQs:
1. What documentation should be submitted to eQHealth?
When submitting prior authorization requests to eQHealth, BA providers will need to submit documentation that meets the requirements in section 9.0 of the Behavior Analysis Services Coverage Policy.
2. Is a physician's order required to obtain an assessment, reassessment, or BA Services?
Yes. Providers must submit a written physician's order to receive authorization for assessments, reassessments, and BA services in accordance with the Behavior Analysis Services Coverage Policy.
3. Is a diagnosis code required for submission with documentation?
Yes. Documentation must include an appropriate diagnosis code at the highest level of specificity as required by policy: http://ahca.myflorida.com/medicaid/review/Specific/59G-4.125_BA_Services_Coverage_Policy.pdf
4. Where can I access training documents and information about eQHealth’s BA implementation?
Trainings and information can be located on eQHealth’s website: http://fl.eqhs.org/. Providers will continue to be updated on impending changes through Provider Alerts.
5. Who can I contact if I have more questions?
Please call the Medicaid helpline at 1-877-254-1055 or eQHealth at 1-855-444-3747 and via the web at http://eqhs.org/.
To obtain approval for Behavior Analysis services, providers must submit all new authorization requests to eQHealth Solutions, the Agency’s contracted Quality Improvement Organization for this service. For further information, please reference the following:
Behavior Analysis eQSuite User Guide
Behavior Plan Provider Training
Submitting a Modification to a BA Prior Authorization Training
Clarification of the Comprehensive Diagnostic Evaluation Requirements
The Comprehensive Diagnostic Evaluation (CDE) is the national practice standard necessary to diagnose autism as well as other developmental or behavioral disorders and indicate the most appropriate treatment(s) to address the child’s needs. A CDE is a thorough review and assessment of the child’s development and behavior using national, evidence-based practice standards, methods and instruments. The CDE must be led by a licensed qualified practitioner working within their scope of practice. The CDE may include:To learn more about the provider enrollment process for behavior analysis services, please review the presentation materials on the Agency’s website. For additional assistance, please contact a customer service representative at 1-800-289-7799, Option 4.
Additional information is available on the Agency’s website: