Contact the Agency for Health Care Administration (AHCA)
Agency for Health Care Administration
2727 Mahan Drive
Tallahassee, FL 32308
(888) 419-3456
Click to Send an E-mail
AGENCY DEPARTMENTS: For contact information for particular bureaus or departments click Inside AHCA or call the toll-free number (888) 419-3456. After choosing English, Spanish, or Creole then press 3.
AREA OFFICES: The Agency has offices throughout Florida. The Area Medicaid Offices can help with Medicaid questions (for beneficiaries and providers) and has a list of Medicaid providers. The Health Quality Assurance Offices conduct surveys of health care facilities/providers and help facilities/providers with quality assurance. To find an office near you click Regional Maps.
COMPLAINTS: To file a complaint against a health care facility or health maintenance organization (HMO) regulated by AHCA: Call the toll-free number (888) 419-3456. To file a complaint against a health care facility online, click here. To read more about the complaint process click here.
MEDICAID: The Area Medicaid Offices can help with Medicaid questions and has a list of Medicaid providers. To find Area Medicaid Offices and other Medicaid information click www.MyMedicaid-Florida.com. To report Medicaid fraud or abuse, call the toll-free number (888) 419-3456. After choosing English, Spanish, or Creole then press 5.
PUBLICATIONS & FORMS: Click Publications to view and download AHCA publications and Forms. Some of these can be ordered by calling the toll-free number (888) 419-3456. After choosing English, Spanish, or Creole then press 4.
